Send Us a Message

Get in Touch

Phone Support

+1 (613) 287 3880

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Emergency Support: 24/7

Email

info@protyger.com

General inquiries and support

orders@protyger.com

Order status and tracking

Visit Our Location

8326+5C Kanata
Ottawa, ON, Canada

Warehouse pickup available
Monday - Friday: 8:00 AM - 5:00 PM

Frequently Asked Questions

Quick answers to common questions

What are your shipping options and delivery times?

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We offer same-day processing for orders placed before 2 PM EST. Standard shipping takes 1-3 business days across Canada. Express shipping and local pickup options are also available.

Do you offer warranties on your parts?

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Yes, all parts come with manufacturer warranties ranging from 12 months to 5 years depending on the part type. We also offer our satisfaction guarantee on all purchases.

Can you help me find the right part for my truck?

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Absolutely! Our technical specialists can help you identify the correct parts using your VIN number, make/model information, or existing part numbers. Contact us for expert assistance.

Do you offer bulk pricing for fleet customers?

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Yes, we offer competitive fleet pricing and volume discounts. Contact our sales team to discuss your specific needs and set up a commercial account with special pricing.

What payment methods do you accept?

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We accept all major credit cards, PayPal, bank transfers, and offer net payment terms for approved commercial accounts. Contact us to set up business credit terms.

Find Us

Visit our location in Kanata, Ottawa

Emergency Support

Truck breakdown? Need parts urgently? Our emergency support team is available 24/7 to help get you back on the road.

Emergency Hotline

+1 (613) 287 3880

Available 24/7 for urgent parts needs

Emergency Services

  • Rush delivery available
  • After-hours pickup
  • Emergency part sourcing
  • Technical support